ABOUT US

We offer practical in-home Environmentally Friendly Products and Services. By using less energy, you'll be reducing greenhouse gas emissions and helping to preserve our planet's natural resources. Plus, with our products, you'll still be able to enjoy the same level of comfort and convenience that you're used to.

CONTACT US

We'd love to hear from you

Whether you have a question about our product(s), manufacturers, pricing, or anything else, our team is ready to answer all your questions.

Get In Touch

Work Hours: 7AM - 5PM PST
Email:

Still Need Help?

If you are looking for more information or need help with your order, our customer service agents are standing by to assist you!

Contact Us

Contact By Email:
Company Name:
Company Address:
Work Hours: 7AM - 5PM PST

Feel free to email us with any questions

If you have any questions or comments about your order or our product, please email us at We will respond within 24 hours.

TERMS-of-service

OVERVIEW

This website is operated by .Throughout the site, the terms “we,” “us,” and “our” refer to . offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms” or “Agreement”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before continuing to use our website or providing us your personal information. By accessing or using any part of the site or by providing us your personal information, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services, and you should not provide us your personal information. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose or may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee the color accuracy of your computer monitor's display.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Information Communications - By providing us your telephone number, you agree that we can send you, regardless of dialing technology utilized, informational alerts concerning your inquiry or purchase at the telephone number you provided. Such informational alerts can include, but are not limited to, purchase confirmations, shipping notifications, and notifications that a transaction you commenced is not complete (e.g. you have left items in your shopping cart without successfully completing the checkout process). For the avoidance of doubt, the parties expressly agree that the foregoing examples constitute informational communications, and not telemarketing messages.

Marketing Communications - By signing up for email, text messages and Facebook notifications, you agree to receive periodic and recurring marketing messages and alerts from , at the cell number provided when signing up. Consent is not a condition of any purchase. Message & data rates may apply. To opt out of text messages, reply STOP or STOP ALL. Text HELP for help.

Carriers are not liable for any delayed or undelivered messages.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, telephone number(s) and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operations of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Review our Privacy Policy here.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - DISPUTE RESOLUTION

In the event that there is a dispute, claim or controversy between you and us, or between you and any third-party service provider or application provider acting on our behalf, and which dispute, claim or controversy arises out of or relates to federal or state statutory claims, common law claims, these Terms, our Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim or controversy will be determined by arbitration in Miami, Florida before one arbitrator. The arbitration will be administered by JAMS. For claims greater than $250,000, the JAMS Comprehensive Arbitration Rules and Procedures in effect at the time the arbitration is commenced will apply. For claims less than or equal to $250,000, the JAMS Streamlined Arbitration Rules in effect at the time the arbitration is commenced will apply. The arbitrator will apply the substantive law of the State of Florida, exclusive of its conflict or choice of law rules. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in this paragraph with respect to applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms. Either party may commence arbitration by providing to JAMS and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested (“Arbitration Demand”).

To the fullest extent permitted by law, each of the parties agrees that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement or any of the transactions contemplated hereby.

The appointed arbitrator may award monetary damages and any other remedies allowed by the state law designated above. In making his or her determination, the arbitrator will not have the authority to modify any term or provision of these Terms. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance with the Award. Any Award (including interim or final remedies) may be confirmed or enforced in any court having jurisdiction, including any court having jurisdiction over either party or its assets. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review. Each party will advance one-half of the fees and expenses of the arbitrator, the costs of the attendance of the court reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms, the arbitrators will award to the prevailing party, if any, costs and attorneys' fees reasonably incurred by the prevailing party in connection with that aspect of its claims or defenses on which it prevails, and any opposing awards of costs and attorneys' fees awards will be offset. The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, or confirmation of an Award or its enforcement, or unless otherwise required by any applicable law. Any documentary or other evidence produced in any arbitration hereunder will be treated as confidential by the parties, witnesses and arbitrators, and will not be disclosed to any third person (other than witnesses or experts), except as required by any applicable law or except if such evidence was obtained from the public domain or is otherwise obtained independently of the arbitration.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, including attorneys' fees incurred from counsel selected by us in our sole discretion, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of US.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at .

Customer Service Policy

1. Customer Satisfaction Commitment

is committed to providing exceptional customer service. Our goal is to ensure every customer has a positive experience with our products and services.

2. Customer Support Availability

Hours of Operation: Our customer support team is available Monday through Friday, from 7:00 AM to 5:00 PM PST.

Contact Methods: Customers can reach us via email. We aim to respond to all inquiries within 24 hours.

3. Product Inquiries and Support

Product Information: Detailed product descriptions, specifications, and usage instructions are available on our website. For additional information, our support team is ready to assist.

Technical Support: Our team provides technical assistance for product setup, troubleshooting, and maintenance.

4. Order Processing and Shipping

Order Confirmation: Customers will receive an order confirmation email within 24 hours of placing an order.

Shipping: We offer various shipping options. Shipping times and costs are calculated at checkout. Tracking information is provided once the order is shipped.

Delays: In case of shipping delays, we will notify customers promptly and provide an estimated delivery date.

5. Returns and Refunds

Return Policy: Customers can return products within 60 days of receipt for a full refund or exchange, provided the items are in their original condition and packaging.

Return Process: To initiate a return, customers must contact our support team for a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.

Refunds: Refunds will be processed within 7 business days after the returned item is received and inspected. Refunds will be issued to the original payment method.

6. Warranty and Repairs

Warranty Coverage: Our products come with a one-year warranty covering manufacturing defects. The warranty does not cover damages caused by misuse or accidents.

Repair Services: For out-of-warranty repairs, we offer repair services at a reasonable cost. Contact our support team for a repair quote and instructions.

7. Privacy and Security

Data Protection: We are committed to protecting customer privacy. Personal information is collected and used in accordance with our Privacy Policy.

Secure Transactions: All transactions are secured using industry-standard encryption technologies.

8. Feedback and Complaints

Customer Feedback: We value customer feedback and use it to improve our products and services. Feedback can be submitted via our website or directly to our support team.

Complaint Resolution: In case of any complaints, our team is dedicated to resolving issues promptly and fairly. Customers can escalate unresolved issues to our management team for further review.

9. Changes to the Policy

reserves the right to update this Customer Service Policy at any time. Any changes will be communicated to customers through our website and via email.

10. Contact Us

We'd love to hear from you. Whether you have a question about our products, manufacturers, pricing, or anything else, our team is ready to answer all your questions.

Get In Touch

Work Hours: 7:00 AM - 5:00 PM PST

Email:

Still Need Help?

If you are looking for more information or need help with your order, our customer service agents are standing by to assist you!

Contact Us

Contact By Email:

Work Hours: 7:00 AM - 5:00 PM PST

Shipping policy

Shipping FAQ

We strive to deliver every order as quickly as possible. Once you have completed your purchase, your order will be despatched within 24 business hours. Typically that means most customers should receive a delivery within 48-72 hours. However, during holiday seasons or other busy periods longer delivery times may be expected.

We cannot control couriers and postal carrier service levels, but we will remain transparent and ensure we ship your order using the fastest and safest methods at all times.

I haven't received my order

When your order is despatched we send you an email notification with your shipment and tracking information. You can reference this in your Customer Account. If you haven't received your order within 10 business days, please check the tracking information. If you have not received a notification of shipment please contact our customer service team for assistance.

We know how exciting it is to get packages, so we're working hard to get your orders out to you. We thank you for your patience.

Below are some of the most common questions we're being asked so we can keep you up to speed about what to expect with your recent order:

Are you having any delays in shipping my order?

Our fulfillment team is hustling to get your packages out within 2 - 4 business days. Once your order has shipped, you can expect a confirmation email with your tracking information so you can keep an eye on it from there.

Are there any delays once my order has shipped?

International carriers are currently seeing shipping delays, and the reason for this is two-fold. First, there has been a significant increase in orders shipping to both individuals and essential businesses across the world. And second, there is a necessity to ensure the safety of their workers.

Transit speeds will also depend on the carrier selected at checkout. All services offer an expected delivery estimate before committing, so you can make the best decision.

Where can I find the status of my order?

If you have any questions or comments about your order or our product, please email us at We will respond within 24 hours. You'll receive two emails from us, one when your order is confirmed and another one when your order ships. Once it's with the carrier, you can track it in a few different spots; through the tracking information provided in your shipping confirmation email, or by logging into your online account at !

Why does it say my order is "Pending"?

All confirmed orders will remain in pending status until it's been packed and is set to leave with the carrier. Pending really means that the order is in the queue to be fulfilled and prepped for shipping.

I made a mistake, can I change my order after I place it?

If your order has just been placed and not yet shipped, our Customer Service team should be able to help you out with order updates. Please act quickly! Once the order has been sent out to ship, we may not be able to modify it.

Before your order has been sent for shipment, we may be able to modify the contents, cancel an unshipped/pending order, or modify the Ship-to address.

My package "delivered" but I can't find it. What now?

This can happen from time to time, but we're here to help! First, please wait 24 hours before reaching out. This could be the result of the packaged being scanned as "delivered" a little early in the delivery route. Also take a look at the shipping address provided (found in the order confirmation email) to ensure that what we had is complete and correct.

Please check look around the address, including all entrances, and behind anything that could 'hide' the package from passers by.

Still no package? Give us a shout and let us help!

PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you give us such as your name, address and email address as part of the buying and selling process. When you browse our store, we automatically receive your computer's internet protocol (IP) address, which provides information that helps us learn about your browser and operating system.

Email Marketing - With your permission, we may send you emails about our store, new products and other updates.

Marketing Communications - By signing up for email, text message and Facebook notifications, you agree to receive periodic and recurring automated marketing messages and alerts from , at the cell number provided upon sign up. Consent is not a condition of any purchase. Message & data rates may apply. To opt out of text messages, reply STOP or STOP ALL.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to the collection and use of it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, \ you change your mind and decide to opt-out, you may withdraw your consent for us to contact you, continue to collect, use or disclose your information, at any time, by mailing us at or contacting us at:

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links-

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices or terms of service of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Protecting your privacy is our utmost priority. We assure you that we will never sell or trade your personal information to third parties outside of the necessary business transactions. Any information you provide to us will be solely used for the purpose of fulfilling your orders, providing customer support, and improving our services. We are committed to maintaining the confidentiality and security of your personal data in accordance with applicable privacy laws and regulations. If you have any concerns or questions regarding the handling of your personal information, please don't hesitate to contact us.

SECTION 6 – COOKIES

Here is a list of cookies that we use. We've listed them here so that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, used by our website provider's internal stats tracker to record the number of visits. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite, If the shop has a password, this is used to determine if the current visitor has access.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGE TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information mailling our Privacy Compliance Officer at .

REFUND POLICY

Your enjoyment of our products is our highest priority. For your peace of mind, all orders from carry a 60-Day Satisfaction Guarantee. Please see below for our specific policies related to returns, refunds, and exchanges.

If you change your mind after purchasing, or you're not completely satisfied with your purchase, you have the option to return it to us within 60 days of having taken delivery.

To return your order and qualify for a full refund, first contact our customer service department to arrange for the return of the goods. Note that returns should arrive sealed, unopened, and in their original condition. Upon contacting our customer service team we'll give you instructions on how to return your order to our warehouse for a full refund. It is important that you return the items within 60 days of arranging it.

In all cases, you must include a receipt of confirmation of payment for your original order. Without this identifying information, we may be unable to correctly identify your return and process your refund. Note that return costs incurred by the customer are non-refundable. Refunds can be made only to your original method of payment. Note that refunds may take up to 10 business days to post to your account after returns have been processed and approved.

For reasons of protecting our customers' safety and the safety of our warehouse staff, we are unable to accept opened, partially used, or returns of perishable items.

Cancellation

The order can only be cancelled if it hasn't been processed at our logistics center.

Damaged Goods & Replacements

If your shipment arrives damaged, please contact our customer service team to notify them. To expedite a replacement, please provide photos and a description of the damage to the packaging and/or products inside.